About us

become a partner
business accounts
suggest an experience
privacy policy
terms and conditions
about us
in the news
Privacy Policy

Excitations is committed to protecting the privacy of our site visitors and customers. This Privacy Policy explains our online information practices and the choices you can make about the use and collection of your personally identifiable information. By visiting www.excitations.com, you are accepting the practices described in this Privacy Policy. This policy only applies to the collection of information at www.excitations.com. Different policies may apply to other websites or information that we receive offline.

Types of Personal Information Gathered by Excitations.com.
Our primary goal in collecting personally identifiable information is to facilitate your use of our site and to provide you with personalized services, interactive communications, and online shopping ease. The three types of information we collect are 1) Information You Provide, 2) Information Automatically Collected and 3) E-mail Communications. No information on specific consumers who browse our website will be collected without your knowledge.

1. Information You Provide.
We collect certain information that you enter on our web site. This information includes certain personal information provided when you register to open an account or book an Experience, (including: names, addresses, email addresses, phone numbers and passwords), certain financial information provided in purchasing an experience card, (including credit card numbers, expiration dates and security codes), and any other information that you volunteer. We do not store credit card information.

2. Automatically Collected Information.
We receive and store domain name information in order to analyze trends, administer the site, and track movement in order to gather broad demographic information for aggregate use. Domain names are not linked to personally identifiable information. For each visitor to our website, our web server automatically recognizes the consumer's domain name only, but not the e-mail address. In addition, certain information regarding your use of the Excitations website may be collected via cookies. This information may include which areas of the site you visit, the frequency of your visits to the site and/or to those areas, your preferences, and certain session information (such as what items were added to your shopping cart). Usage of a cookie is in no way linked to any personally identifiable information while on our site. Even if you reject the cookie, you may still use our site.

3. E-Mail Communications.
We collect the e-mail addresses of those individuals who communicate with us via e-mail and of those individuals who make postings to our website, including postings to our customer service chat page In addition, we collect aggregate information regarding which webpages you access as well as information that is volunteered by you, such as survey information, reminder requests, scheduling preferences and/or site registrations.

Use of the Personally Identifiable Information.
The personally identifiable information we gather may be used by Excitations in the normal course of our business, such as to help us fulfill your request for a product, service, or information, to improve the content of our website, to customize the content, to notify you about updates to the website, and to contact you for marketing purposes. The information collected during the registration process, or otherwise volunteered by you, may be used to manage the customer relationship, to customize our product offerings, and to provide you with information about new products and/or special offers. The information may be used by Excitations' Experience Partners and Vendors, as necessary, to book, schedule, fulfill and otherwise facilitate your Experience. For example, we will provide personally identifiable information to our Experience Partners necessary to book and fulfill your Experience. Excitations does not control the further use of your personally identifiable information or sharing of such information by our Experience Providers. We recommend that you consult the Provider's privacy policy or inquire from them directly about their privacy practices.

If you purchase a product or service on our site, we will also ask for your credit card or other account number that you wish to be charged. We will provide information to our payment processing vendors in order to process credit card payments and perform related payment functions. We do not give out your credit card or other account information to unaffiliated third parties, unless you authorize us to do so or if it is necessary to fulfill our responsibilities, including, but not limited to, delivering a product or service.

When applicable, personally identifiable information may be shared with agents or contractors, who assist in providing support for our internal operations. At all times, Excitations reserves the right to disclose information where required by law or to comply with valid legal process (such as a search warrant, subpoena, or court order), to protect the company's rights or property (including without limitation in the event of a transfer of control of Excitations or substantially all of its assets), or during emergencies when safety is at risk.

Limiting the Use of Your Personally Identifiable Information.
We want to be sure that we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe that your contact information needs to be updated, you can E-mail Us to correct or update your contact information.

You may choose at any time to remove your name, telephone numbers, and postal and email addresses from the lists we use to send notices or updates and elect not to receive marketing, correspondence from us by sending us E-mail.

From time to time, we may make our customer e-mail, address and/or phone number list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address or mailing address with other companies or organizations, you can E-mail Us to have your name removed from the list we share with other organizations.

Other websites you visit and companies may have their own privacy policies or no policy at all. Other websites and companies might use personal information differently than our policy permits. We strongly encourage you to review the privacy policies of any site or inquire from the company directly before providing any personal information.

Changes to the Privacy Policy.
We may revise this policy from time to time and will post a notice to our homepage when we make such revisions. If we plan to use customer information for new uses not previously disclosed in our Privacy Policy, we will post the policy changes to our Web site in order to notify you of these changes. We will also provide you with the ability to choose whether or not we may use your information for these new uses or only use data collected from the time of the policy change forward for purposes related to that policy change. If you are concerned about how your information may be used, you should check our website periodically.

We are committed to safeguarding your personally identifiable information and to taking reasonable steps to ensure the security of that information. For example, when an order is placed online, Verisign technology is used to process the financial information. Of course, we cannot guarantee that a third party will never be able to defeat these, or any, security measures. One way to help safeguard your personally identifiable information is to make sure the security icon is visible in your browser window when providing financial information.

Children and Privacy.
Excitations.com is not a website directed at children and we have no intention of collecting personally identifiable information from children (in particular, individuals under the age of 13). However, if a child has provided us with personally identifiable information, we ask that a parent or guardian of the child contact us via e-mail if they would like the information deleted. Excitations.com does not sell products for purchase by children. We may, at times, offer children's Experiences for purchase by adults. If you are under the age of 18, you may use Excitations.com only with the approval and supervision of a parent or guardian.

If you choose to visit Excitations.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions.

Contact Us.
Our postal address is 21351 Gentry Drive, Sterling, VA 20166. We can be reached via E-mail or you can reach us by telephone at 877-839-2483.